Lead time 10-14 weeks
Lead time 10-14 weeks
All our lumber we use is FSC certified.
The Forest Stewardship Council's goal is to protect natural resources by promoting environmentally sustainable, socially beneficial, and economically viable management of the world’s forests. Further, their objective is in helping to protect animal habitats, indigenous people’s rights and communities, worker’s rights, and areas of significant environmental and cultural importance.
Yes we do! We've done many projects including office furniture, board room tables, table tops for commercial projects etc. Please reach out to us on our contact page for custom quotes.
Not at this time, however, we do have a wood shop with projects consistently on the go. We welcome potential clients to book visits by appointment only, usually to confirm wood selection or stain colour if need be. Feel free to reach out to us on our contact page to book an appointment!
When selecting any of our sizes with our products, please note you can size down from the size you choose and just leave a note when checking out with your exact size. If your size is beyond what we offer on our website, please visit our contact page for a custom quote.
We recommend the following for each furniture selection below...
Dining Tables: 30-36" around the parameter of the edge of the table to the edge of walls or obstructing fixtures (ex: Kitchen Island etc). When picking the right size for your table, we recommend 2 ft wide per chair.
Coffee Tables: Ideally you want a coffee table that is 2/3 the size of your sofa. Leave at least 12-18" of clearance around the table to allow for comfortable movement between furniture. For height, aim for the same height as your seat height or within 1-2" either way.
Side Tables: The same height or within 1-2" of the arm rest of your furniture.
Once you have placed your order and checkout, you will be prompted to pay in full. Once your order is received on our end, we will send a follow up e-mail to confirm any details still needed and timeline for completion. Please allow us within a week to confirm your order. Alternatively, if you place an order with us via e-mail we require at least a 50% deposit to secure it and book a spot in our calendar, payable by e-transfer or credit card. *Please note, if you pay by credit card, there is a 2.9% fee so if you would prefer to save that and pay e-transfer you can place your order by e-mail.
Yes! We specialize in custom. If you don't see the right size, colour or design; feel free to reach out to us on our contact page for a custom quote. You can also customize any of our pieces we offer should you need specific requirements on sizing, placement of parts such as legs etc. If your dreaming up a complete custom piece, get in touch with us and we'd love to provide you with a custom quote.
Changes can be made up until a certain point in the order process. We will touch base with you once your order is paid for online to confirm and from there typically changes can take place until the last two weeks of your timeline when the build begins to happen. Stain selection sometimes takes longer to decide upon and can be confirmed closer to the build if need be.
Any changes made to the project after quoting and initial invoicing will be billed to the final invoice. All final payments are due before delivery of your product.
Yes! If you are unsure about wood and stain selection, we offer by appointment only visits to our shop to view the different wood species and stain samples.
If you are local to Calgary, stain samples can be "rented" out and taken home for $50 per sample to view in your space if need be. Upon return of the sample, the rental fee will be refunded.
For orders not local to Calgary, stain samples can be shipped provided upon placing an order.
Typically, we are booking 10-14 weeks out from placing an order. Upon placing an order, we will confirm further details by e-mail. Feel free to e-mail us for current timelines if you have a specific deadline you are working with. All quoted lead times are estimates only. Sometimes we may be able to offer a rush order for a premium fee.
Our goal is always to deliver an exceptional product and a positive customer experience. We take great care in every project and stand behind the quality of our craftsmanship. With that said, custom solid wood furniture requires flexibility and realistic expectations due to the nature of the materials and the handcrafted process. Due to the custom nature of our products, delays in timelines may occur. Giving meticulous attention to each order is important to us in delivering an exceptional product.
Any changes requested after the invoice has been issued or after production has begun may result in:
All post-approval changes are subject to review and must be approved by Out Of The Woodwork Inc.
All of our furniture is made to order and customized specifically for each client. For this reason:
Because every piece is custom-built, perceived imperfections or variations inherent to solid wood, handcrafting, or the custom fabrication process will not be considered defects unless Out Of The Woodwork Inc. determines, in its sole discretion, that a legitimate workmanship or material defect exists.
Yes! We work with preferred delivery companies in Calgary and Western Canada to deliver most of our pieces and can also ship LTL freight across Canada / into the USA.
Local Calgary deliveries are $350+gst
Western Canada deliveries are approx $500-$900 depending on location. Across Canada to the Ontario area is approx $1500-$1800.
Please note, because we are a small, custom company we do ship to the USA however customs broker fees are at the expense to the client as well as shipping / crating costs which can range from approx $2500-$4500 depending on the piece.
If you are wanting a shipping quote, please e-mail us with your postal or zip code and we can provide one based upon the piece(s) you'd like to order.
Yes! If you have a truck, most can fit our tables depending on length. Please note, you are responsible for bringing your own moving blankets / straps to secure it in place. We can help load on our side for you as well.
We offer white glove delivery in Calgary and across Canada which means your piece will be delivered into your home and installed in place where you would like it.
At Out Of The Woodwork Inc., each piece we create is handcrafted and built to order using solid wood, unless otherwise specified in the website listing, invoice, project details, or advertisement.
Because solid wood is a natural material, we encourage all clients to understand and appreciate the unique characteristics that come with custom, handcrafted furniture before purchasing.
Every piece of solid wood is unique. Variations in grain pattern, colour, texture, knots, mineral streaks, checking (natural surface cracks), and other organic characteristics are normal and should be expected. These natural variations are not defects—they are part of what makes each piece one of a kind.
In addition, the final appearance of a project may be influenced by many factors, including but not limited to:
While we may provide wood, stain, or finish samples for reference, Out Of The Woodwork Inc. cannot guarantee an exact match to any sample, previous project, website photo, or display piece. No two boards or slabs will ever finish exactly the same.
We take great pride in our craftsmanship and strive for the highest standard of quality; however, the natural beauty and individuality of solid wood means every piece will have its own unique character.
Due to the custom nature of our work, all dimensions, design details, and final results may vary slightly from those shown on our website, in photographs, in drawings, or on an invoice.
Each project presents its own material characteristics and construction considerations. In some cases, minor adjustments to dimensions, joinery, proportions, or design details may be necessary to ensure the structural integrity, function, aesthetics, and overall quality of the finished piece.
Any such adjustments or deviations are made at the sole discretion of Out Of The Woodwork Inc. and are done in good faith to optimize the final product for long-term performance and customer satisfaction. We are always committed to full transparency and communication with clients when adjustments need to be made.
If any dimension, feature, or specification is critical to your project, it must be clearly communicated and confirmed in writing prior to production. Please note that strict adherence to one or more exact specifications may limit our ability to optimize the final piece.
Wood is a natural, living material and will respond to changes in its environment—particularly fluctuations in temperature and humidity.
As humidity increases, wood typically expands across the grain. As humidity decreases, wood contracts. This seasonal movement is normal and unavoidable in all solid wood products.
Although we design and build our furniture to accommodate normal seasonal movement, certain designs—such as:
may be more susceptible to visible movement, checking, cracking, cupping, or slight dimensional change over time.
Sudden or extreme changes in humidity can increase the likelihood of:
To help protect your furniture and minimize wood movement, we strongly recommend maintaining a stable indoor environment year-round.
Best practices include:
Failure to maintain a stable climate may result in movement or changes to the wood over time.
At Out Of The Woodwork Inc., we take extensive steps to minimize the effects of natural wood movement and to build furniture that performs well over time. These practices include:
Proper finishing on all sides of a tabletop or panel is critical. Leaving unfinished surfaces exposed can allow moisture to enter unevenly, which can contribute to movement, warping, or instability.
We offer a limited warranty on all our pieces covering a period of 6 months that begins at the time of receipt of the furniture being delivered or picked up. If a manufacturing defect is discovered during this time, we ask you to promptly notify us immediately. We will then repair or replace what is defective in material or workmanship. Our limited warranty covers defects in materials and craftsmanship and does not include any damages to property or person caused by the misuse, lack of care, improper installation of your pieces or incorrect maintenance. Our warranty applies for indoor household use only and not intended for outdoor use.
Please note, any modifications done by the consumer or third parties will void this warranty. Any shipping costs are at the responsibility of the client to pay to or from our wood shop location in Calgary for work completed under this warranty.
At Out Of The Woodwork Inc., we celebrate the timeless beauty and individuality of solid wood. Each piece is crafted from natural materials, and as such, no two are ever exactly alike. Variations in wood grain, tone, and texture are part of what make solid wood furniture so distinctive and enduring.
Solid wood may naturally display unique characteristics including knots, subtle distress marks, exposed joinery or hardware, wood filler marks, joint lines, natural nicks, splits, fine surface checks, heartwood, sapwood, and organic colour variation. Over time, wood may also develop a richer patina or experience subtle shifts in tone, particularly around knots or areas of natural figuring. These features are inherent to authentic solid wood and are not considered defects, but rather part of the material’s character and charm.
Because solid wood is a living material, it responds to its environment. Changes in humidity and temperature — even relatively minor fluctuations — can cause the wood to expand or contract. If a consistent indoor climate is not maintained, excessive movement may occur, which can affect the appearance of the piece and may result in checking, cracking, splitting, shrinking, swelling, warping, cupping, or twisting.
For this reason, while we stand behind the craftsmanship of our work, we are unable to extend warranty coverage for changes or damage resulting from environmental conditions within individual homes or spaces. This includes any checking, cracking, splitting, warping, cupping, twisting, shrinking, swelling, or other movement-related changes that may occur after delivery, installation, or pickup as a result of:
It is essential that all clients follow our Care Guide and maintain appropriate interior humidity and temperature levels to help preserve the integrity and beauty of their furniture. Failure to do so may result in damage and may void the applicable warranty period.
This limitation applies to all products made, sold, delivered, or installed by Out Of The Woodwork Inc., including but not limited to:
These changes are a natural and expected characteristic of genuine solid wood products and are not considered manufacturing defects.
We are proud to offer highly customized, locally built, handcrafted solid wood furniture. Each piece is made with care, intention, and respect for the natural materials we work with.
Our commitment is to deliver a product that is beautiful, functional, and built to last—while also being transparent about the natural qualities and limitations of solid wood.
By purchasing from Out Of The Woodwork Inc., the client acknowledges and accepts the natural variation, movement, and characteristics inherent in custom solid wood furniture, as well as the terms outlined above.
To preserve the natural beauty and finish of your piece, we recommend cleaning with nothing more than a soft, slightly damp cloth.
For regular care, gently wipe the surface with a clean microfiber or lint-free cloth lightly dampened with water, then immediately dry with a second soft cloth. In most cases, this is all that is needed to maintain the finish and keep your furniture looking its best.
Because our pieces are crafted from solid wood and finished to highlight the material’s natural character, we do not recommend the use of harsh household cleaners, abrasive products, chemical sprays, polishes, waxes, or silicone-based treatments unless specifically approved by us. These products can build up over time, alter the sheen of the finish, or compromise the integrity of the surface.
A simple damp cloth is the safest and most effective way to care for your furniture.
Solid wood furniture is timeless by nature — prized for its warmth, character, and enduring beauty. Each piece is crafted to be lived with and loved for years to come, and with thoughtful care, it will age gracefully and develop even more depth over time.
Because solid wood is a natural material, it responds to its environment. Maintaining a stable indoor climate is essential to preserving the integrity, finish, and lasting beauty of your furniture.
Solid wood requires a bit more intention than synthetic materials, but that is part of its beauty. With proper care, your piece will not only endure — it will become more distinctive with time, carrying the quiet character and lived-in elegance that only natural wood can offer.
Absolutely! We’re pleased to collaborate with interior designers, decorators, stylists, architects, and trade professionals who are looking for thoughtfully crafted solid wood furniture and custom millwork for their projects.
Our pieces are designed with timeless materials, refined detailing, and the kind of natural character that layers beautifully into both residential and commercial spaces. Whether you’re sourcing a single statement piece or furnishing an entire project, we’re happy to work alongside design professionals to help bring your vision to life.
We welcome inquiries for:
We understand the importance of scale, proportion, finish, and functionality within a thoughtfully designed space, and we value the collaborative process that comes with working alongside design professionals.
If you’re an interior designer or trade professional interested in working with us, we’d love to hear from you.
Yes — we’re happy to provide finish and colour samples for interior designers and trade professionals whenever possible.
Because each of our pieces is crafted from solid wood, samples can be a helpful way to experience the tone, texture, and character of the material in person and to ensure it works beautifully within the context of your project. While photography can offer general guidance, natural wood can vary in grain, undertone, and movement, making in-person review especially valuable during the design process.
Sample availability may vary depending on the finish, wood species, and scope of the project, but we’re always pleased to discuss the best options for your client and provide guidance where needed.
Please note that, due to the natural variation inherent in solid wood, samples are intended to represent the overall colour and finish direction rather than an exact match. Each finished piece will have its own unique grain pattern, tonal variation, and character — part of what makes solid wood so distinctive and timeless.
For designer and trade inquiries, we welcome you to reach out to discuss your project and sample needs.
Yes — we’re pleased to offer custom colour matching for interior designers and trade professionals on a project-by-project basis for an additional fee.
Because our pieces are crafted from solid wood, each one carries its own natural grain, tone, and character, which means custom finishes are approached as a close, carefully considered match rather than an exact duplication.
We’re always happy to discuss your project and explore a finish that feels cohesive, refined, and beautifully suited to the space.
Get in touch with us or send us a request for a custom quote through this form...
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